Last updated: June 2026. This policy explains how 9a Peso collects, uses, stores, and protects personal information from Filipino players in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173).
This Privacy Policy applies to all personal information processed by 9a Peso in connection with the 9apeso.biz Platform and related services. By using 9a Peso, you consent to the data practices described in this Policy. 9a Peso is committed to handling your personal information responsibly and in accordance with the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules and regulations.
9a Peso ("9a Peso," "we," "us," or "our") operates the online gaming platform accessible at 9apeso.biz (the "Platform"). In the course of operating the Platform and providing services to registered players in the Philippines, 9a Peso collects and processes certain categories of personal information about you.
This Privacy Policy ("Policy") describes: what personal information 9a Peso collects; the purposes for which that information is used; with whom it may be shared; how long it is retained; and the rights available to you as a data subject under Philippine law. This Policy should be read alongside the 9a Peso Terms and Conditions.
9a Peso acts as the Personal Information Controller for personal data collected through the Platform, as defined under the Data Privacy Act of 2012. Questions regarding this Policy or data subject rights may be directed to our Data Protection Officer (DPO) using the contact details in Section 13.
9a Peso collects personal information through multiple channels: directly from you when you register, deposit, play, contact support, or respond to promotions; automatically from your device and browser when you access the Platform; and from third-party sources such as payment processors and identity verification services.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number (PhilSys, passport, driver's licence), selfie/photo for KYC | Registration, KYC verification |
| Contact Data | Philippine mobile number, email address, home address (for certain verification levels) | Registration, account updates |
| Financial Data | GCash account reference, bank account number (last 4 digits), transaction history, deposit and withdrawal records | Cashier interactions, payment processor |
| Gaming Data | Game session logs, bet amounts, win/loss records, bonus usage, game preferences, session durations | Automatic — platform activity |
| Technical Data | IP address, device type and OS, browser type, screen resolution, referring URL, session cookies | Automatic — cookies and server logs |
| Communications Data | Live Chat transcripts, support email content, complaint records, survey responses | Customer support interactions |
| Responsible Gaming Data | Deposit and loss limit settings, self-exclusion status, responsible gaming tool usage | Account settings, support requests |
9a Peso does not collect or store full payment card numbers. All financial transaction processing is handled by certified Philippine payment service providers, and 9a Peso receives only transaction reference data.
9a Peso uses the personal information it collects for the following specific purposes:
To register your 9a Peso account, verify your identity and age (minimum 21 years), manage your account profile, and authenticate your login sessions via OTP and optional two-factor authentication.
To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other supported Philippine payment channels; to provide access to the 9a Peso game library; and to deliver promotional credits and bonus awards to your wallet.
To meet Know Your Customer (KYC) obligations, comply with anti-money laundering (AML) requirements applicable to online gaming operators in the Philippines, verify that players are not subject to self-exclusion orders, and investigate and prevent fraudulent activity on the Platform.
To respond to your Live Chat enquiries, email support requests, and complaints; to maintain records of your support interactions for quality assurance and dispute resolution purposes.
To administer responsible gaming tools including deposit limits, loss limits, and self-exclusion; to monitor gaming patterns for indicators of problem gambling behaviour; and to contact players who may benefit from responsible gaming support in accordance with PAGCOR player protection guidelines.
To send you information about 9a Peso promotions, new game releases, and bonus offers that may be relevant to your gaming preferences, where you have provided consent or where 9a Peso has a legitimate interest in communicating with existing players. You may opt out of marketing communications at any time by contacting 9a Peso support.
To analyse aggregated gaming and technical data to improve Platform performance, game selection, and user experience. Analytics data used for this purpose is aggregated and does not identify individual players.
Under the Data Privacy Act of 2012, 9a Peso processes personal information on the following legal bases:
9a Peso does not sell your personal information to third parties. 9a Peso may share your personal information with the following categories of recipients in the performance of its services:
All third parties with whom 9a Peso shares personal information are required to process that information solely for the stated purpose, maintain appropriate security measures, and comply with applicable data protection laws. 9a Peso does not authorise third parties to use your data for their own marketing purposes.
9a Peso uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device by your browser. 9a Peso uses the following categories of cookies:
You can manage cookie preferences through your browser settings. Blocking strictly necessary cookies will prevent you from using the 9a Peso Platform. Blocking analytics or marketing cookies will not affect your access to the Platform or its core features.
9a Peso retains personal information for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:
After the applicable retention period, 9a Peso will securely delete or anonymise personal information in accordance with its data disposal procedures.
9a Peso implements technical and organisational security measures designed to protect personal information against unauthorised access, disclosure, alteration, and destruction. These measures include:
While 9a Peso takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the security of your 9a Peso login credentials and for notifying 9a Peso support immediately if you suspect unauthorised access to your account.
Under the Data Privacy Act of 2012, registered players whose personal information is processed by 9a Peso have the following rights:
To exercise any of the above rights, please contact the 9a Peso Data Protection Officer using the details in Section 13. 9a Peso will respond to data subject access requests within thirty (30) calendar days.
9a Peso is strictly for persons 21 years of age and older. 9a Peso does not knowingly collect personal information from anyone under the age of 21. If 9a Peso discovers that it has inadvertently collected personal information from a person under 21, it will delete that information immediately and close the associated account. If you believe that a person under 21 has registered a 9a Peso account, please contact our support team immediately.
Some of 9a Peso's game providers and technical service providers operate servers outside the Philippines. Where personal information is transferred outside the Philippines, 9a Peso requires the receiving party to maintain data protection standards consistent with the Data Privacy Act of 2012 through contractual safeguards, including standard data processing agreements that impose equivalent protection obligations on the recipient.
Limited technical session data (not full identity data) transmitted to game provider servers for the purpose of delivering game sessions is governed by the data protection agreements 9a Peso maintains with each licensed game provider.
9a Peso reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When material changes are made, 9a Peso will notify registered players via email or in-Platform notification at least seven (7) days prior to the changes taking effect.
The "Last updated" date at the top of this Policy reflects the most recent revision. It is your responsibility to review this Policy periodically. Continued use of the 9a Peso Platform following the effective date of any changes constitutes your acceptance of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or your data subject rights under the Data Privacy Act of 2012, please contact the 9a Peso Data Protection Officer:
9a Peso aims to acknowledge all data subject requests within five (5) business days and to resolve them within thirty (30) calendar days. Complex requests may require additional time, in which case 9a Peso will notify you of the extended timeline.
If you are not satisfied with 9a Peso's response to a data privacy concern, you have the right to escalate your complaint to the Philippine National Privacy Commission (NPC).
9a Peso does not sell, rent, or trade your personal information to third-party marketers. Your data exists to serve your 9a Peso experience — not to generate revenue from data brokers.
All data exchanged between your device and 9a Peso is encrypted with 256-bit SSL. This includes login credentials, GCash transaction data, and account information — every request, every time.
9a Peso's data practices are aligned with the Philippine Data Privacy Act of 2012. Your rights as a Filipino data subject — including access, correction, and erasure — are respected and exercisable.
Request a copy of your data, correct inaccuracies, or ask for deletion through 9a Peso's Data Protection Officer. Marketing opt-outs are honoured within 30 days, no questions asked.
9a Peso keeps your data only as long as legally required. Financial records are retained 7 years per AML law; other data is deleted on a defined schedule. No indefinite data hoarding.
In the event of a personal data breach affecting your information, 9a Peso is committed to notifying the National Privacy Commission within 72 hours and affected players without undue delay.
9a Peso is committed to protecting your privacy and your PHP wallet. Sign in securely and enjoy hundreds of games — must be 21 years of age or older to play.
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